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‎08-05-2019 07:08 PM

HP Recommended
Product: HP 9018 OfficeJet PRO
Operating System: Microsoft Windows 10 (64-bit)

Just got a 9018 printer, and the full page prints are coming out skewed / crooked.  The tray appears to be properly adjusted, although there doesn't seem to be a way to stabilize the back of the stack of pages.

 

Firmware is .1913G

Printing on Cardstock.

 

 

3 people had the same question
3 REPLIES 3

‎08-05-2019 07:57 PM

HP Recommended

Check your cardstock weight.

16 to 28 lb (plain paper)

 60 to 75 lb (photo)

 20 to 24 lb (envelope)

 90 to 110 lb (card)

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‎08-10-2019 11:21 AM

HP Recommended

So, dropped back to plain paper, and the prints are crooked there as well.  Using regular 20lb copier paper.

 

On a print of 10 copies of the same file, 3 - 5 of them will come out very crooked.  These are full page color prints, and it looks like in some instances the print is starting right at the edge of the paper in some spots and angled off from there.  

 

Quality is fine, but crooked is a deal breaker

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‎08-10-2019 12:17 PM

HP Recommended

You may have a defective printer.

Contact HP support.

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