HP 902XL INK DEFECTS

[DFD3]

HP902XL Ink was nowhere to be found for the previous several months.  After discovering black ink at CVS, I purchased only to find the ink cartridge leaked immediately after removing the plastic orange seal. I returned the ink to CVS.  Subsequently I was told by an Office Depot sales person there is. a recall on this ink and it was unknown when it would be available. Today (12/26/2020), I found color XL at COSTCO and purchased it.  I then found the black ink at Office Depot and purchased it.  Upon removing the plastic orange seal, the black ink leaked all over my new carpet.  Then, while using a red ink cartridge in order to demonstrate to my spouse how I removed the plastic orange seal from the black  ink cartridge, the red cartridge also leaked.  I am now faced with trying to return ink to two different stores and still continue to be unable to use my HP inkjet printer and will probably need to replace my carpet. Attempts to reach HP Support on Saturday the day after Christmas were unsuccessful.  

[Dragon-Fur]

@DFD3 

We have the following to offer on the subject:

HP OfficeJet Printers - 'Incompatible' or 'Defective Cartridge' message

This document applies only to these HP Officejet and Officejet Pro printers that use HP 910, 912, 914, 915, 902-905, or HP 935 ink cartridges:

• HP Officejet 6810, 6820, 6950, 6960, and 8010 printer series
• HP OfficeJet Pro 6230, 6830, 6960, 6970, 8020, and 8030 printer series

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