HP All-in-one 1514 not printing since windows 10 upgrade

[curl79]

I upgraded to windows 10 and ever since have been unable to print from my computer. It is connected via USB.

I can print test pages and do scans, but when trying to print a document or email, it will not communicate.

I have done all windows updates available to me, I have updated drivers, I have downloaded the HP Deskjet 1510 e-All-in-One Printer series Full Feature Software and Drivers and followed the instructions. I have uninstalled and re-installed the printer and restarted the computer after each new attempt.

At first, it was saying that I needed to connect the USB (even though it was connected). After doing the uninstall and reinstall, it finally noticed that it was connected, but still won't print.

Please help....!

[RnRMusicMan · Accepted solution]

HI @curl79,

Welcome to the HP Forums!

I understand that you cannot print with your HP Deskjet 1514, after upgrading to Windows 10. And, I am happy to help! 

Please try the following steps in this order: 

• Uninstall the software. Uninstalling the Printer Software.
• Unplug the USB printer cable.
• Clean boot the computer. How to perform a clean boot in Windows.
• Disable any Antivirus programs. Disable Antivirus software.
• Disable any firewall programs. Windows Firewall from start to finish.
• Create a new user account. Managing User Accounts and Logins (Windows 10).
• Reinstall using the HP Printer Install Wizard for Windows. (Wait for the software to tell you to plug in the USB printer cable.)

After these steps are completed, run the HP Print and Scan Doctor program, and let me know the results! 

If this, or any of the posts on this thread, has helped you to resolve the issue, please click on "Accept as Solution" on said post. To show that you 'like', or are thankful of my post, kindly click the thumbs up below. If there is anything else I can do to help, please be sure to let me know!

Hope these steps help, and hope to hear from you soon! 

[curl79]

Thank you for your help.

[Skymagic]

I write here for help - as I find no specific support for the 1510.

After installing Win 10 Redwood, my Deskjet 1510 Series printer failes to print on system commands.

I have run HP Print Doctor and find I can successfully print the test page.

I followed the above procedure for re-installing the lastest driver DJ1510_188 - but still receive no success at normal Windows printing.

The Win10 Trouble shooter keeps telling me I have issues with USB001 - which I know I don't.

Any further idea's I could try. I have to be able to print. Could the driver be insufficient in managing its communication with Windows or visa versa?