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‎03-10-2018 09:26 AM - last edited on ‎08-12-2018 01:52 AM by Retired

HP Recommended
Product: HP officepro jet 8600
Operating System: Microsoft Windows 10 (64-bit)

 

HP has blocked printing after installation of a non-HP cartridge was installed.[edited per Rules Of Participation]  What's up with this? This is so annoying and is wasting my time.

 

What do I need to do in order to continue using my printer with non-HP cartridges?

2 people had the same question
1 REPLY 1

‎03-10-2018 09:50 AM

HP Recommended

This Post pertains to the following OfficeJet products listed in the following table that has new firmware that disables the cartridge security affecting cartridges using Non-HP security chips.  If your printer is not listed here, it is not affected.

 

See here.  http://h30434.www3.hp.com/t5/Inkjet-Printing/Dedicated-to-the-best-printing-experience/m-p/5783870/h...

 

Product series

Compatible Inkjet Cartridges

Firmware Availability Date

OfficeJet Pro 6230 series

HP 934 and HP 935

12-Oct

OfficeJet 6810/6820 series

HP 934 and HP 935

12-Oct

OfficeJet Pro 6830 series

HP 934 and HP 935

12-Oct

OfficeJet Pro 8610/8615/8616/8620/8625/8630/8640/8660 series

HP 950 and HP 951

12-Oct

OfficeJet Pro X451dn/dw, X476dn/dw, X551dw, X576dw

HP 970 and HP 971

17-Oct

 

 

The optional firmware update to remove dynamic security is now available. For more information and direct links to the firmware updates, see Dynamic Security Feature Affecting Use of Non-HP Cartridges here.

 

https://support.hp.com/us-en/document/c05308850

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