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Hi,
I have a problem only when printing duplex on HP cp4525dn. Always useing tray 2. Often the paper jams right before it hits the fuser and sometimes it picks up multiple sheets and prints duplex with 2-3 blank sheets in between. When the paper jams it is always bent in the middle, like it has been forced to take wrong path.
Error code: 13.12.00 (I think this means the paper timing was late).
I have changed the pickup roller and separation roller in tray 2 but problem persists.
I would appriciate help. Any ideas? Paper pickup solenoid or something with the duplex unit?
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