• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎11-20-2020 10:54 AM

HP Recommended
Product: HP M477fnw

I have a HP 477fnw with only 524 impressions and it now flashes a Print Failure on the screen when I try to print. Yesterday it printed one page fine and the second page printed half blank. I am plugged into a wall socket and have done a hard reset to no avail. This printer is basically new. Can't figure out why this is happening. Any help is appreciated.

Tags (1)
Category:
4 people had the same question
2 REPLIES 2

‎11-26-2020 01:36 PM

HP Recommended

2020-11-2615.33.501004958470509183256.jpg

 I'm having the same issue with an MFP M477fdn. No error code, only about a third of the first page prints. Printing over the network, using latest drivers, just updated the firmware and ran a clean cycle. Fully power cycled three times, checked for jams.

Was this reply helpful? Yes No

‎12-08-2020 03:05 PM

HP Recommended

I figured it out. I performed 2 hard resets. The first one didn't work. The second one worked! (for whatever reason) 

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.