HP Color LaserJet Pro M281fdw stuck in Cooling Down mode

[D10177Jacobs]

I saw another post about it and tried resetting to factory defaults and also tried powering off, waiting 30 seconds and restarting while touching the lower right part of the screen (??). Did both of them. Still get cool down displayed on the screen. We have never been able to print more than one print job. I’m talking two pages then try to print a different print job and get cooling down message that doesn’t go away. Ventilation is clear. Anything else?

[Nal_NR]

Hi @D10177Jacobs,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are having issues with your printer being stuck in Cooling Down mode.

An HP Laser, LaserJet, or LaserJet Tank printer slows or pauses printing, and lights on the printer might blink. A Printer cooling in progress or Cooling down error message displays on the printer software, Embedded Web Server (EWS), or HP Smart app.

CAUTION: Do not turn off the printer while the printer is cooling.

This condition occurs when the printer is too hot to continue printing. The cool-down mode does not damage the printer, and the printer automatically resumes printing when cooling is complete.

HP Laser, LaserJet, or LaserJet Tank printers might need to cool down because of high-quality printing, poor ventilation, or large print jobs. Use these tips to improve printer performance or lessen cool-down time:

Place the printer in a cool area with good airflow. Make sure that the printer is in a well-ventilated location away from direct sunlight and heat sources.

Change printer settings. When you do not need to print in detail, change the Print Quality setting to Draft.

Hope this helps! Keep me posted for further assistance.

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.