HP Color LaserJet Pro MFP M281 Spooling Issue

[AppalachianFae]

I've searched online and tried all found suggestions regarding the spooling issue I am encountering. I do not have any print jobs in the queue, however, when I try to print a document either from my laptop (connected via WiFi) or my desktop (connected via a cable), the print jobs automatically go to spooling instead of just printing. I've tried everything I know to try. This printer has turned into a very expensive paperweight. 

I've tried:

Clearing the spooling folder, stopping the Print Spooler in services, restarting my computer, and unplugging my printer, and it's not helping. I am not able to delete all of the files in the spooling folder regardless of having nothing else open; the printer/computer believes I do. 

Please help! I am a teacher and trying to get things set up for the new school year and can't because of this printer. 

[Treeko]

Hi @AppalachianFae 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing Print Spooler issues.

SPOOL.SVC is an operating system function which carries files through the operating system for printing. It must be started (active) to be able to print or access any printer's functions. This file usually starts automatically with Microsoft Windows, however operating system issues may cause it to become stopped. You cannot uninstall or reinstall a driver while this service is stopped.

Please try the following to start the service again:

Click START, right-click MY COMPUTER, and select MANAGE.

On the left column, double left-click SERVICES AND APPLICATIONS, then click SERVICES.

Locate and highlight the PRINT SPOOLER on the list of Services.

Click START THE SERVICE.

If other errors still occur and the spooler service cannot be started, there is another issue within the operating system itself.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support