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- Printing Errors or Lights & Stuck Print Jobs
- HP Color LaserJet Pro MFP M281cdw - Burning out power cords

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12-07-2021 08:37 PM - edited 12-07-2021 08:37 PM
Hello All,
Ever since my LaserJet Pro MFP M281cdw went out of warranty, it has been burning out power cords. I've had to replace the power cord 3-4 times in the last couple months. I've tried using the printer plugged directly into the wall, and also plugged into a surge protector. I've even opted for turning my printer off when I know I won't be using it for awhile, but when I turn it back on and leave it on for a day or so, I find that the power cord stops working.
Is there anything I can do to remedy this situation? Since HP pretty much makes it impossible to contact them unless you pay or are still in warranty, I'm hoping someone has experience with a similar issue and can give me some advice on what to do.
Thank you very much.
12-07-2021 10:40 PM
Have you had the outlet and the bad cord tested? You could have issues with your home wiring or the printer. I have never run into a customer with this problem. Do the cords get hot at anytime? If yes then this printer or the problem in your house could be a fire risk for you.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.