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Microsoft Windows 10 (64-bit)

My problem my HP M283fdw LaserJet printer won't print at all.  Ever since I bought new cartridges (with chips) and installed them, it was printing very light, now it won't print at all.  I have tried everything including connecting it directly through a cable but still the printer won't print.  Can someone help me?

2 REPLIES 2
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Can you print any reports from the control panel of the printer?

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The Printer runs but n reports will print.  I talked to someone on HP online and

the printer can't even copy.  I now believe it's the new HP cartridges or the printer itself

that is causing the problem? 

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