HP Color LaserJet Pro MFP M283fdw keeps initializing after hardware update

[Pjammz]

I ran a hardware update on my printer on 4/22/21 as I was receiving a driver update message on the device.  After the driver update completed, the printer kept initializing.  Today, it started displaying a "79 Service Error" turn printer off then on.  I can't do anything because the initialization process starts again after a few seconds.  I looked HP.com for the initialization issue and was advised to factory reset the printer by unplugging it while it was on, unplugging it from the surge protector, plug it in to a wall outlet and wait for the printer to go into an idle state.  It then started displaying the "79 Service Error."  I'm at a loss as to what to do at this point since the device keeps initializing. 

[Andr-1611]

Hello @Pjammz,
Welcome to the HP Support Community!

"Error 79"  displayed on printer after the a Update. Most likely the error will occur while the printer is connected to a network ( Ethernet / Wireless )

Solution

Below are the steps that one need to follow in the order as mentioned ...

1.      Disconnect the printer from the NETWORK
2.      If on wired network : Unplug the  Ethernet cable from back of the printer.
3.      If on wireless network : Power of the Wireless router. Turn off the printer.
4.      Wait for 30 seconds. Turn on the printer. 
5.      If the printer is in READY state, on the printer front panel, go to Setup -> Network Setup -> Network Services -> IPv6 -> Off.
6.      Turn off the printer. Wait for 30 seconds and then turn on the printer.
7.      Once the printer is in Ready state you may go ahead and connect the printer to the network ( Power on the Wireless Router or plug in the Ethernet cable ) and then try printing.

Hope this helps! Keep me posted.
Andreas

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