HP DESKJET 2652 WILL NOT PRINT BLACK INK

[JUDY78]

WAS PRINTING FINE, THEN ALL OF A SUDDEN WOULD NOT COPY OR PRINT WITH BLACK INK.

[sandytechy20]

@JUDY78

Welcome to HP support community.

Check estimated ink levels

1. Turn on the printer.

2. Search Windows for your printer model name, and then click the printer name in the list of results.

   Estimated ink levels display on the HP Printer Assistant home screen.

   Figure : Estimated ink levels

   

Clean the ink cartridges

1. Make sure to load plain paper into the input tray.

2. Search Windows for your printer model name, and then click the printer name in the list of results.

   HP Printer Assistant opens.

3. Click Maintain Your Printer.

   The printer toolbox opens.

4. On the Device Services tab, click Clean Cartridges .

   A Print Quality Diagnostic page prints.

   Figure : Print Quality Diagnostic page

   

5. Examine the Print Quality Diagnostic page.

   • If the print quality is acceptable, click Done. You can stop troubleshooting.

You can refer this HP document for more assistance:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[LarryH57]

Did all the things you recommended - the print quality diagnostic came out without black, blue, or green.  The cartridges are new.