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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
Hi,
I have some issue while printing.
The Information button on my light is blinking, and the On/off light is blinking as well. I can print out information printer status sheet and printer alignment page. When I was printing some Word file, the printing status said "in the progress od printing", but I waited for 1 hour and the work didn't come out.
Inks are new and no paper jamed into the printer.
Thanks!
HP Recommended
Hi,
What is printed on the information sheet? a such may occur due to a connection problem.
From its user guide:
Information light: If the light is blinking in white and the Wi-Fi Direct icon on the display is blinking fast at the same time, press the Information button to confirm a connection.
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