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HP DeskJet 2640 All-in-One Printer
Microsoft Windows 11

HP Desk Jet 2640 will not turn on when pushing the power button. The yellow lights are on and not blinking for the E5 light, resume button, and information button when the printer is plugged into the outlet. Diagnose and fix and print and scan doctor will not recognize the printer since it won't turn on. I tried to unplug the battery and then reconnect it which did not work. 

1 REPLY 1
HP Recommended

Hi @Lavadude77,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This looks like a hardware issue. However, perform the steps from this document and see how it goes. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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