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Chrome OS

Hi.

My HP Deskjet 2132 has suddenly stopped printing jobs from my Chromebook . It is connected via USB cable .

It has worked perfectly for the last year but I now get a message " Failed Filter Failed " .

I have tried uninstalling it & reinstalling it through Chrome , Settings , Advanced , Printers , Saved Printers without luck . 

Yet the same printer is working Ok ( again via USB cable ) when jobs are sent from another computer operating Windows Vista . 

Please can someone help .

8 REPLIES 8
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@Confused789

 

Welcome to the HP Support Community.

 

Do try this: https://support.hp.com/us-en/document/ish_2506940-1986942-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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No this is useless as it just gets me to the Filter Failed screen that dozens of other people have complained about and as I explained in my post. 

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Hello , 

I am afraid this did not help . 

I have just been informed by Google Chrome that this is now a known problem & they are currently working on a fix .

Thank you .

 

HP Recommended

Hello , 

No this did not help unfortunately .

Chrome now aware of problem affecting large numbers of Chrome to HP printers ( many models ) , they are working on a fix .

Thank you .

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Just to be clear - this is a CHROME issue? 
It's incredibly frustrating! 

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I guess 

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Good Morning All , 

 

Please see the documented report of this " Bug " reported to Google - Chrome recently . 

 

Full details can be found in the link below . 

 

https://bugs.chromium.org/p/chromium/issues/detail?id=1287995&q=Print+HP&can=2&sort=-opened

 

Xxx

HP Recommended

Hi. 

As per previous posts - My Lenovo Chrome book still cannot use the HP DeskJet 2132 to print ( using a USB Cable ) .

Google Chrome Operating System Version 97.0.4692.102 ( Official Build 32 Bit ) .

 

Has any one else had any success or is it a case now of buying a non HP printer ?

 

Graham .

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