HP DeskJet 3630 DOES NOT PRINT IN COLOUR

[designmummy]

I have seen this same question posted many times but cant find an answer.

Just bought this printer loaded the ink cartridges it came with. Test prints are in colour but anything else i print of my own comes out in black and white only.

PLEASE HELP ME FIX THIS!

[Dvortex]

Hello, @designmummy – Hope you are well 🙂
 

Welcome to the HP Forum! This is a wonderful location to converse with the community, get assistance and find tips!

I understand that you are unable to print colors from your Deskjet printer. I’d suggest you reset the print system to try and fix this issue. Here are the steps:
 

• Click the Apple menu icon, and then click “System Preferences”.
• Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
• Right-click the blank space in the Printers list, and then click “Reset printing system”.
• Click “Reset” in the confirmation window.
• Enter an administrator username and password, and then click “OK”.
• Wait until the printing system is reset and no devices show in the Printers list

• Restart your computer and then go back to System preferences – Printers and scanners.
• Click the “Add button” (+).
• Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer. Do not select an HP Fax driver.
• Click “Print Using...” or “Use”, and then select Secure AirPrint or AirPrint. Alternatively, you may select the name of your printer if available in that list.

That should help. Let me know!

Cheers 🙂
 

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[wam3]

Dear Dvortex

Your solution works!

I spent hours trying to find a solution and finally came upon your tip. 

Many thanks!

wam3