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My HP DeskJet 4155e Wireless All-in-One Color Printer continually goes to all lights flashing and it will not print. Does anyone have a fix for this problem?

5 REPLIES 5
HP Recommended

@Stark4, Welcome to the HP Support Community! I’m here to help.

 

To assist you better, which device are you using to print?

  • Which application are you trying to print from?
  • Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?

To resolve the blinking lights issue, kindly refer to this document - Blinking Lights

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

HP Recommended

That did not work.  I have unplugged and reset the printer numerous times.  It will work for 2-3 minutes, then all the lights begin flashing again and it will no longer print.

HP Recommended

To assist better-

 

  1. Are you able to make copies using the printer?
  2. Were you able to update the printer firmware?
  3. Are all the icons on the printer blinking?

 

Let me know!

 

HP Recommended

1) no

2) I have not updated any software since I bought/installed it a few months ago

3) yes, all the lights on the printer seem to be blinking

HP Recommended

Could you share the icons that are blinking?

Are you receiving an error when you try and make a copy?

 

Meanwhile,try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware

 

Let me know how this goes!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.