HP DeskJet Ink Advantage 2336 ink indicator keep blinking

[DaveTan]

HP DeskJet Ink Advantage 2336 All-in-One Printer

When i set up my printer for the first time, i have installed new unused SETUP cartridges to initialize the printer. It work fine .Few weeks later ,when i swtich on my printer ,the black and color led light blinking

After reinstall the hp smart app.  Hp smart app shows that i need to start with the setup cartridge.The setup cartridge already inside the printer. i have try the method show on hp help and support site https://support.hp.com/hk-en/document/ish_1721824-1419961-16?jumpid=af_hhocanada&subacctname=adgoal+... the problem remain .i am unable to continue and stuck ,please help.

[sandytechy20]

@DaveTan

Welcome to the HP support community.

I understand that the cartridge lights are blinking, I am glad to assist you.

Clean the electrical contacts

The printer might display an ink cartridge error if the ink cartridge contacts are dirty.

1. Gather the following materials:

   • Dry foam-rubber swabs, lint-free cloth, or any soft material that does not come apart or leave fibers (coffee filters work well)

   • Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the ink cartridges)

        CAUTION: 

     Do not use platen cleaners or alcohol to clean the ink cartridge contacts. These can damage the ink cartridge or the printer.

2. Press the Power button to turn on the printer, if it is not already on.

3. Lower the output tray.

4. Reach inside the printer, grasp the handle, and then lower the ink cartridge access door.

   The carriage moves to the center of the printer.

   Figure : Open the ink cartridge access door

   

5. Wait until the printer is idle and silent before you continue.

6. Disconnect the power cord from the rear of the printer.

7. Disconnect the USB cable.

8. Press down on the ink cartridge to release it, and then pull the ink cartridge out to remove it from its slot.

   Figure : Remove the ink cartridge

   

      CAUTION: 

   Do not remove both ink cartridges at the same time. Remove and then clean each ink cartridge one at a time. Do not leave an ink cartridge outside the printer for more than 30 minutes.

9. Hold the ink cartridge by its sides.

   Figure : Hold the ink cartridge by its sides

   

10. Inspect the contacts for ink and debris buildup.

11. Wipe the contacts with a dry swab or other lint-free material until no debris remains on them.

       CAUTION: 

    Be careful to wipe only the contacts. Do not smear any ink or debris elsewhere on the ink cartridge.

12. Dip a clean foam-rubber swab or lint-free cloth into distilled water, and then squeeze any excess water from it.

13. Clean only the copper-colored contacts, and then allow the ink cartridge to dry for approximately 10 minutes.

    Figure : Clean the contacts

    

14. Lightly moisten another foam-rubber swab with distilled water, and then squeeze any excess water from the swab.

15. Use the swab to clean the electrical contacts in the carriage, located inside the printer.

16. Clean the carriage contacts.

    Figure : The carriage contacts

    

17. Wait for the ink cartridge to dry (approximately 10 minutes), or use a new swab to dry it.

18. Hold the ink cartridge by its sides with the nozzles toward the printer, and then reinsert the ink cartridge into its proper slot.

19. Slide the ink cartridge at a slight upward angle into the empty slot, and then gently push the ink cartridge until it snaps into place.

    Figure : Snap the ink cartridge into place

    

20. Repeat these steps to clean, and then reinsert the other ink cartridge.

21. Close the ink cartridge access door.

    Figure : Close the ink cartridge access door

    

22. Reconnect the power cord to the rear of the printer.

23. Reconnect the USB cable.

24. Press the Power button to turn on the printer if it does not turn on automatically.

Reset the printer

Restarting the printer can sometimes resolve an ink cartridge error.

1. With the printer turned on, disconnect the power cord from the printer.

2. Unplug the power cord from the power source.

3. Wait 60 seconds.

4. Reconnect the power cord to a wall outlet and to the printer.

5. NOTE: HP recommends plugging the printer directly into a wall outlet. 

Refer to this HP document for further assistance:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.