HP Deskjest 3545 Goes Offline Often.

[Sandeep07]

Hi,

I used the printer last night & was working fine. I switched off the printer and fired a print. The printer shows offline. This has been the issue since the begining. I restarted both my laptop (which is HP ENVY) & the printer, removed the print queue, as well. 

Re fired the print command, status quo.

Used the Scan Doctor, to fix the alienmnet, no change.

Used the Scan Doctor, to fix printinh. The test page did not print, was in the queue. Further, moved to the next page, when pressed NO Print, the print out came out. This happend everytime, but the document which I want to get the print can not be printed.

If you could please, help on this, as this very often. Normally, I use to restart both Laptop & the Printer, it used to be resolved. But not this time.

Hope to hera from you soon.

Regards,

Sandeep

[Rainbow23 · Accepted solution]

Hi @Sandeep07,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to print from your HP Deskjet Ink Advantage 3545 e-All-in-One Printer as the printer keeps going offline.

This issue could occur drivers or the ports are not configured properly.

Let's go through a few steps to troubleshoot this issue.

And here's the step by step guide for you in the link: Printer is Offline (Windows)

Let me know how this works.

You have a good day ahead.