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HP Recommended
HP Deskjet 1110
macOS 10.13 High Sierra

Hello Community, 

 

Greetings. 

 

I recently purchased an HP Deskjet 1110 printer from Amazon for the personal usages. Its been one and half month since it arrive and I only tried it today for some test printing. The printer itself runs fine as well as the insertion and flow of the papers. However, I don't see any text printer with ink on the paper. I get the message from the printer: 

 

Single ink cartridge mode: Black. A cartridge is not detected as available for printing. Although your printer can print in single cartridge mode (and your printer may have come with only one cartridge), you may wish to add the missing cartridge to enhance print performance and quality. Single cartridge mode printing may be slower and printed colors may vary from those you would see with all cartridges installed. If all cartridges are actually installed, check that the plastic tape covering the ink nozzles has been removed so that the printer can detect the cartridge. Alternatively, remove the cartridge and re-insert it securely.

 

I tried to open it and re-inserted again, clean the connector inside with coffee filter etc but the issue persisted. What should I do now?

1 REPLY 1
HP Recommended

@Arefe

 

A warm welcome to HP Support Community!

Most of the ink cartridge errors can be resolved by power resetting the printer and cleaning the ink cartridge electrical contacts. Let's try these steps:

1) Make sure this printer is plugged into a direct wall, not a surge protector

2) Remove all of your ink cartridges from the printer and close the door

3) Remove the power cord from the back of the printer (Do no press the power button)

4) Clean the electrical contacts, refer to step 3 from this document.

5) Plug the power cord back into the printer

6) Wait for the printer to turn on completely, then install the ink cartridges.

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.