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HP Recommended
HP Deskjet 1510
macOS 10.12 Sierra

 

Hi,

I bought new Macbook Pro 2016 but my printer HP Deskjet 1510 doesn't print.

The job disappear from the queue really fast, but doesn't print it.

The connections seem to be fine, because the scan works well.

Besides, also the printer is ok, because i connected my previous laptop (Windows 😎 and works well as usually.

Do you have any experience like that with new Macbook Pro 2016?

Thank you in advance for your help!

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

@FILIPER

Thank you for joining HP Forums.}

I'll be glad to help you 🙂

 

You might want to update the drivers:
And to let you know the drivers are installed by the Apple Updates. HP Printers - Installing a Mac Printer Driver Using Apple Software Update.

 

Please follow the below steps:

  1. Click the Apple menu, then click System Preferences.
  2. Depending on your version of OS X, click Print & Fax, Print & Scan, or Printers & Scanners.
  3. Check if the name of your printer displays in the Printers list. Do one of the following steps, depending on if the printer is listed or not.
  • If your printer is listed, remove and re-add the printer to confirm communication and to make sure the correct driver is used. Click the name of your printer, then click the minus sign to delete the printer. Once the printer is removed, click the plus sign, click Add Printer or Scanner, click the name of your printer, then continue to the next step.
  • If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, then continue to the next step.
  • If your printer is not listed in the Add Printer or Scanner window, make sure the printer is connected to the Mac with a USB cable, or that it is on the same wired or wireless network on your Mac. See the Frequently asked questions in this document to try resolving connection issues, try to add the printer again, then continue to the next step.

If the issue persists, follow the below steps:

Print a configuration page to get the printer's IP address. HP LaserJet Pro P1566 and P1606dn Printers - Printing a Configuration Page. (though the printer doesn't match, the information will help).

 

Manually add the printer by the IPv4 address in.

Go to the Apple > System Preferences > Printers and Scanners > click + button > then select the IP icon across the top > type in the printer's IPv4 address > select jet direct below and then Apply.

 

Try printing.

 

Please reply for any further assistance,

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, 

Mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

3 REPLIES 3
HP Recommended

 

@FILIPER

Thank you for joining HP Forums.}

I'll be glad to help you 🙂

 

You might want to update the drivers:
And to let you know the drivers are installed by the Apple Updates. HP Printers - Installing a Mac Printer Driver Using Apple Software Update.

 

Please follow the below steps:

  1. Click the Apple menu, then click System Preferences.
  2. Depending on your version of OS X, click Print & Fax, Print & Scan, or Printers & Scanners.
  3. Check if the name of your printer displays in the Printers list. Do one of the following steps, depending on if the printer is listed or not.
  • If your printer is listed, remove and re-add the printer to confirm communication and to make sure the correct driver is used. Click the name of your printer, then click the minus sign to delete the printer. Once the printer is removed, click the plus sign, click Add Printer or Scanner, click the name of your printer, then continue to the next step.
  • If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, then continue to the next step.
  • If your printer is not listed in the Add Printer or Scanner window, make sure the printer is connected to the Mac with a USB cable, or that it is on the same wired or wireless network on your Mac. See the Frequently asked questions in this document to try resolving connection issues, try to add the printer again, then continue to the next step.

If the issue persists, follow the below steps:

Print a configuration page to get the printer's IP address. HP LaserJet Pro P1566 and P1606dn Printers - Printing a Configuration Page. (though the printer doesn't match, the information will help).

 

Manually add the printer by the IPv4 address in.

Go to the Apple > System Preferences > Printers and Scanners > click + button > then select the IP icon across the top > type in the printer's IPv4 address > select jet direct below and then Apply.

 

Try printing.

 

Please reply for any further assistance,

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, 

Mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

Thank you: i did as suggested and now it prints! Great!

HP Recommended

 

@FILIPER

Thank you for the update,

I appreciate your time and efforts,

 

I'm glad you found the solution you were looking for.

 

Thanks for taking the time to let the community know about the solution

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉

 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

Take care now and do have a fabulous week ahead. 🙂

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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