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HP Recommended
HP deskjet 1512
Microsoft Windows 10 (64-bit)

I need help,it’s not printing anything 

1 REPLY 1
HP Recommended

 

Hi @Arimolina,

 

 I'd like to help!

 

To better assist you - 

 

1) Does the copy print out the same way? 

2) What's the application you are trying to print from? Have you tried printing from a different application or device? 

 

While you respond to that, let's print a Print Quality Diagnostic page -

 

Follow these steps to print a test page.

  1. Load clean, white U.S. Letter or A4 paper in the input tray, if necessary.

  2. Press and hold the Power button. While holding down the Power button, press and hold the Cancel button. Hold them both down for 2 or 3 seconds.

    The test page prints.

    1. Power button

    2. Cancel button

Post the Print Quality Diagnostic page here so we can help you further. 

 

You may also refer to this document with steps to fix the " Print Quality Issues" issue applicable for your printer -  Print Quality Issues

 

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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