HP Deskjet 2632 colour cartridge light keeps flashing.

[Arkrite]

I installed new HP Cartridges and everything worked fine. The carriage is working fine and the paper is not jammed or faulty. The orange light for the colour cartridge keeps flashing. I got it to go off a few times by slamming the cartridge door shut a few times. Now the light won’t stop flashing and I can’t use it anymore. Any ideas? I am a mechanical engineer and have it on my bench with the top off to see it from above. The ribbons still have to be connected for it to work, but can’t see where the problem might be. 

[Kumar0307]

@Arkrite, Welcome to the HP Support Community! I’m here to help.

I understand the color ink cartridge is not working.

This condition occurs when at least one ink cartridge is incompatible or the ink levels are low.

Did you remove the color ink cartridge and try printing in black to check if that works?

Follow the steps mentioned in this document - Blinking lights

Also, refer to - Ink cartridge errors

If the error persists, try using an alternate color ink cartridge if available. 

If the issue persists even after replacing the ink cartridge, please reach out to the HP Technical Support team in your region regarding the service/replacement options for your printer. 

Follow the instructions below to reach them:

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6)Fill the web-form and proceed further.

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

Keep me posted for any other assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!