HP Deskjet 2652 Not Working

[Denal_Lockstedt]

Hello everyone,

My HP DeskJet 2652 has quit working suddenly. The display on it is no longer showing anything, and there are three solid orange lights on (Information, Resume, Ink Alert). I've tried resetting the printer several times, I've tried holding down the power and cancel button to reset it, but nothing seems to be working. Does anyone have a solution to help me get it working?

[Riddle_Decipher]

@Denal_Lockstedt Welcome to HP Forums Community!

I recommended you perform a hard reset:

• Turn the printer on, if it is not already on.
• Wait until the printer is idle and silent before you continue.
• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
  • NOTE: 
  • HP recommends connecting the printer power cord directly to the wall outlet.
• Reconnect the power cord to the rear of the printer.
• Turn on the printer, if it does not automatically turn on.
• Wait until the printer is idle and silent before you proceed.

Keep us posted,

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[Denal_Lockstedt]

Hello @Riddle_Decipher,

I tried to do the hard reset and the printer isn't responding still. It has three solid orange lights on and no display.

[Riddle_Decipher · Accepted solution]

@Denal_Lockstedt I'm afraid that would confirm that this is a hardware malfunction and I suggest you talk to HP support and discuss your options:

follow the below steps to get started:

1) Click on this link - www.hp.com/contacthp/

2) Click on "Continue as guest".

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form, to populate a case number and phone number for yourself!

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, is yes? please send me a private message with the region you are contacting us from, 

here's how private messages work: Click here for details.

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.