HP Deskjet 2700 - [Error] File format error on all documents including .txt

[-Richie-]

Hi all,

My son got a HP Deskjet 2700 for christmas and it won't print any documents, the formats tried are .txt and .odt from OpenOffice.

When I try to print it states 'File format error - The file could not be opened because it is either corrupt ot has an incorrect format'

I've looked through the help pages and I'd expect a standad text document to be supported, any ideas on how to fix it ?

It's all installed, ran the fixit tool, it prints the test pages just fine, it prints .png if I select print photos, it just won't print from 'print documents'

Thanks in advance.
Richie

[sandytechy20]

@-Richie-

Welcome to the HP support community.

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer full feature driver

Click here to install the driver.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.