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‎04-14-2024 07:44 AM - last edited on ‎04-19-2024 11:39 AM by Retired

HP Recommended
Product: HP Deskjet 3520 e-All-in-One Printer

Hello,

We have a HP Deskjet 3520 and we have an error 0xb34815b8.

It won't respond to anything.

Powered off and disconnected from the mains for hours and it still returns to the error.

 

I need to reset the print and flash the firmware.

 

Could I have instructions and tools to achieve this?

 

Regards,

 

Chris.

Category:
1 REPLY 1

‎04-16-2024 10:38 AM

HP Recommended

Hi @GreeneyOfficial,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

We have to perform a Semi Full Reset to unlock the features of the printer Reset.

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device. 

 

I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

  

Hope this helps! Keep me posted. -

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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