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macOS 12.0 Monterey

We have been trying to print a document and text lines are blurred or missing or cut off.  We have conducted print alignment and cleaning diagnostics but that has not resolved the issue.  Any assistance would be greatly appreciated

1 REPLY 1
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Hi @Gambs33
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing print quality issues with your HP DeskJet 3755 All-In-One Printer.

 

This issue may occur if the nozzles of the cartridges are clogged.

 

Please follow the steps listed below to clean the cartridges.

 

1. Load plain white paper in the tray.

2.  Open the HP Smart app, and then click the picture of your printer to open the settings and management tools.

3. In Print Quality Tools or in Advanced Settings > Tools > Utilities > Print Quality Toolbox, select Clean Printhead to start the cleaning tool.

4. Review the Print Quality Diagnostic page that prints for defects and any instructions to resolve the issue. Run up to two more cleaning cycles, if necessary.

You may also refer to this document.

 

Let me know if this works.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

 

Rainbow23 - HP Support.
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