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Locked

‎01-05-2023 05:16 PM

HP Recommended
Operating System: Microsoft Windows 11

I have setup a new DeskJet 3755 and it appeared mostly successful as there was an error, but it is connected to my WiFi network. When trying to activate Web Services, it states that an administrator password has been set and the service is locked. I did not set a password on the printer setup in my local network. I searched for similar issues and attempts to reset the password or Network setting require the password. I've printed most of the status reports and the password is not listed. 

 

How do I determine or reset the the password?

 

 

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1 REPLY 1

‎01-06-2023 02:22 PM

HP Recommended

I've located the Administrator Password that was set for the printer in the door for the ink cartridges label as PIN. This is no longer and issue.  

Clicking the "Kudos star" to the left is a great way to say thanks!

When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
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