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HP Deskjet 3755

E4 paperjam light blinking. I’ve followed all the steps from the troubleshooting because they were provided in another user’s question. There is NOT paper stuck. The ink carriage does not move to the middle when I open the front door. I’m considering just returning it. I’ve beeen working on it for like two hours. It’s brand new, and I’m frustrated.

2 REPLIES 2
HP Recommended

@Cjo1

 

Welcome to the HP support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

If there is not any paper stuck, unplug printer for a few seconds and plug in again. You may have tried this already but if not, it’s worth a try. 

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