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‎11-18-2021 07:15 AM

HP Recommended
Product: HP DESKJET 3760
Operating System: iOS

I keep receiving a warning my printhead alignment needs checking. I go to the section and there is no button or option to align the print heads - only an option to ‘clean’ print heads which I have done. The warning continue to appear. What can I do? Please help or offer a helpline number I can speak to a real human being, please? Thank you. Sandra

Category:
2 people had the same question
1 REPLY 1

‎11-22-2021 02:38 PM

HP Recommended

@Leonardo111

 

Welcome to the HP Support Community.

 

Let's try to reset the Printer here:

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

 

Also, try a firmware update: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 


I am an HP Employee

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