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‎07-28-2024 01:14 AM - last edited on ‎07-28-2024 09:00 AM by Retired

HP Recommended

Model Name: HP Envy 6000 a-i-o printer

Service ID: [edit]

Serial Number refuses to add to my dashboard while trying to process the printer error lights. Flashing blue & amber but not showing any error codes. I've reset the device a half dozen times, I've restarted it 5 times, even turned off the gateway to reset twice and still get the same **bleep** results. Everything worked fine and dandy until I changed my SSID password. Needed to make the security of the device stronger as my new complete internet security software for Dell pc said the security key was very vulnerable/weak to hacking. Now it's strong(er), lol but my printer has a flashing blue wifi button that refuses to reset. I just want the printer to come online so I get get this working again. I thought initially that I needed to changed the SSID for the printer too to streamline it with everything and that's probably where I screwed up.  I can't revert back to that moment and I'm feeling very hopeless. Please assist me somehow. Thanks.

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