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‎06-24-2021 01:36 PM

HP Recommended
Product: HP Pavilion All-in-One 27
Operating System: Microsoft Windows 10 (64-bit)

My printer stopped printing and when I went to reconnect it to the wifi it shut down completely. Now it gets stuck on "print an alignment page" when starting up.  I have done a hard reboot and no luck!  HELP!

Category:
7 people had the same question
1 REPLY 1

‎06-27-2021 05:06 AM

HP Recommended

@Roentgeno, Welcome to the HP Support Community!

 

I believe you are using an HP Officejet 9010 series printer. I understand the printer is stuck on the alignment screen.

 

Perform the steps mentioned in this document - Alignment errors

Check and replace any low/empty ink cartridges.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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