HP Deskjet 9650 Windows 10 (1803) driver?

[tnsteel]

I have the same problem a desktop with windows 10 and cannot install anything to see our deskjet 9650 any ideas

[DavidSMP]

@tnsteel,

Thank you for posting your query in the Hp community. A good da y to you. I reviewed the post and will be happy to assist you. Excellent description of the issue. Kudos to you for that.

• Did you check by installing the windows built-in drivers?

It looks like this an old printer and drivers for Windows 10 for this model are no longer available. Please try these steps:

Try installing the Windows built-in drivers from this link: http://support.hp.com/in-en/document/c01796879

• This should work for you.
• If this does not fix the issue then try installing the Windows 7 or Windows Vista drivers from this link: https://support.hp.com/us-en/drivers/selfservice/hp-deskjet-9600-printer-series/306780/model/306782 in compatibility mode and check if it works for you.
• Please check this Microsoft document https://support.microsoft.com/en-in/help/15078/windows-make-older-programs-compatible (Make older programs compatible with this version of Windows) on how to set compatibility mode for older programs and drivers.
• This should help a great deal. CHeck for issue resolution.

Good luck and keep me posted about the developments. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue and give the post a Kudos for my efforts to help. Thank you and have a great week ahead. 🙂