HP Deskjet F2180 Paper Jam

[NikolaTheExpert]

Hello,

Heres a video of the problem so i don't have to explain it:

https://www.youtube.com/watch?v=Wvpo0lCstaQ

As you can see the cartridge holding thing is stuck and can't move because of that plastic part of the printer. I got it to work somehow but it gets stuck again after starting the printer again. On the computer it says that there is a paper jam but there is no paper in the printer or any foreign object. How can i fix this? 

[Betty0610]

@NikolaTheExpert

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

Let's try to reset the Printer here as it helps in removing any stored static electricity from the Printer which might be causing these issues.

1. Turn the printer on, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Unplug the power cord from the wall outlet.
5. Wait at least 60 seconds.
6. Plug the power cord back into the wall outlet.
7. NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
8. Reconnect the power cord to the rear of the printer.
9. Turn on the printer, if it does not automatically turn on.
10. Wait until the printer is idle and silent before you proceed.

If the issue persists, please perform the remaining steps from this document: https://support.hp.com/us-en/product/hp-deskjet-f2100-all-in-one-printer-series/3177559/model/317756...

If the issue still persists, for the next course of action, I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the forums page for the private message.

Let me know if this helps.

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Thanks!

Have a great day!