HP Deskjet F380 - No ink appearing on paper after print

[BJJones]

I’m only trying to use this machine as a copier. I haven’t used it in a couple of months. I changed out the ink cartridges (both color and black are brand new).

when I try to copy something it prints very light /sporadic on the page even though 2 me ink cartridges were installed.

help please!!

[sandytechy20]

@BJJones

Welcome to HP support community.

Run the clean print cartridges utility

1. Make sure that there is plain white paper in the input tray.

2. Open the Printer Toolbox.

   1. Open HP Solution Center.

   2. Click Settings.

   3. Click Print Settings.

   4. Click Printer Toolbox. The Printer Toolbox dialog box displays.

   NOTE: 

   You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab and then click Service this device.

3. Click the Device Services tab.

4. Click Clean the Print Cartridges.

5. Follow the instructions that display on the screen.

You can refer this HP document for more assistance:- Click here

Let me know ow it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.