HP Deskjet GT 5820 all lights blinking with Error "E"

[Alpha_Ranger]

Currently getting all flashing lights with Error "E" as well with all icons in the display flashing this shows all the time the printer is on. I have tried to follow the KB labeled "HP DeskJet GT 5810, 5820 Printers - Blinking Lights and 'E' Errors"  but the error persists. I even found a video of pressing the Cancel button, the Start copy color button and the Start copy black button, while booting the device the screen and lights do not blink and a F shows in the display but after pressing the power button the error returns. I am at a lost since there are no HP technicians where I reside and no one ahs been able to help me, I MUST HAVE BOUGHT THE LEMON OF PRINTERS.

[Anand_Andy]

Hi @Alpha_Ranger,

Welcome to the HP Support Community

I understand you are facing an issue with your HP DeskJet GT 5820 All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

 Let's perform a power drain: 
 ○ With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
 ○ Remove USB cable, if present.
 ○ Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
 ○ Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
 ○ Turn on the printer and wait till warm-up period finishes and the printer is idle
Update the printer firmware 
 
 ○ Click here to download and install the latest printer firmware from your product
 ○ Click here to know different methods of updating printer firmware.

If the issue persists, then please follow the steps mentioned in this document: HP DeskJet GT 5810, 5820 Printers - Blinking Lights and 'E' Errors
 

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Alpha_Ranger]

Hey @Anand_Andy , I tried everything you suggested a couple times but was met with the same issue, I continue to get the letter E with no numbered error, while all the lights flash at the same time. 

[Anand_Andy]

@Alpha_Ranger,

Thank you for your response, I really appreciate your efforts. As the issue still persists, I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!