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HP DeskJet Ink Advantage 2060 ALL-IN-ONE K110

Urgent!, does anyone know how to fix this issue?

My hp deskjet 2060 k110 (Home use) suddenly stopped working after printing 46 pages, all of them are black and white, and it always prompts "Incompatible ink Cartridges HP -- Black" "The cartridge listed above are not intended for use in this printer as it is currently configured." also the printer indicator light on the right side is blinking. I know that that is the black ink cartridge and I already replaced it with a genuine HP cartridge bought from a trusted shop at the mall. I can also print in single-cartridge mode using the Tri-Color cartridge, but that would be wasteful, black cartridge seems to detect it but says incompatible even when replaced several times(With new Genuine HP Cartridge). I need to fix this issue ASAP for printing important documents. Any method will help I need to make it work again as I rely on it every day. 😞

 

Thank You!

1 REPLY 1
HP Recommended

Hi @Klein61967 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing cartridge issues.

 

To isolate the issue, I would request you to elaborate the defect you are referring to.

 

Meanwhile, you can perform the steps mentioned in this link.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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