HP Deskjet plus 4120 "Use SETUP Cartridges" error.

[mekoneko]

Can someone help me with dismissing this error? I need to start using this new HP Deskjet plus 4120 but It did not come with the original cartridge. I do have a setup cartridge for that printer but I have already used it to setup the original HP Deskjet plus 4120 that I received but had to return due to defect. Is there any way to ignore that error? It's a brand new printer but I can't use it because my setup cartridges were already used on the printer I returned.

[mekoneko]

Can anyone please help me with this issue?

[Betty0610 · Accepted solution]

@mekoneko

Welcome to the HP Support Community.

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

[Nick206]

Hello!
I just bought this printer and when I put in setup cartridges nothing happened. It just automaticly print the paper out, so then I can replace for right ink cartridges? If I am not mistaken. So, printer is showing black ink as normal and tri-color is empty on disply on printer and there is exclamation mark (!) next to it and blinking orange light.. Printer was sent back to store, but we got it back with new setup cartridges, I putted them in and nothing happend. Same error on display, exclamation mark and orange light blinking. I tried resetting it with X button and WIFI button for 5 seconds. Did not work. What else can I do?

Thanks!