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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
mekoneko
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HP Deskjet plus 4120 "Use SETUP Cartridges" error.

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Microsoft Windows 10 (64-bit)

Can someone help me with dismissing this error? I need to start using this new HP Deskjet plus 4120 but It did not come with the original cartridge. I do have a setup cartridge for that printer but I have already used it to setup the original HP Deskjet plus 4120 that I received but had to return due to defect. Is there any way to ignore that error? It's a brand new printer but I can't use it because my setup cartridges were already used on the printer I returned.

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Betty0610
HP Support Agent
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@mekoneko

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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mekoneko
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Can anyone please help me with this issue?

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Betty0610
HP Support Agent
HP Support Agent
17,646 17,628 975 835
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@mekoneko

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
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