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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP ENVY 4500 WiFi stopped working

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08-06-2017 09:48 PM
I've had our HP ENVY 4500 e-All-in-One Printer for almost 2 years now, and have been flawlessly printing to it over WiFi from my desktop (Mac OS X 10.11), my iPhone 6, and my wife's iPhone 6 all around our house. I printed wireless from my Mac a couple days ago just fine.
I haven't changed a thing on my network, but today my computer says it's not connected. I checked the printer, and the WiFi light is flashing blue. When I push it, it says IP: Not Connected, SSID: N/A, etc.
I went through the Wirless Setup Wizard, and tried re-connected to my AirPort Extreme router. I tried both my broadcasted guest SSID, and also my hidden SSID which I typed in manually. Neither SSIDs worked. I'm certain I typed the password correctly, and chose the correct security protocal WPA. I also tried connecting to my hardwired Netgear Wireless Access Point (WAP) down the hall in the living room that has a diferent SSID. That also did not work.
In the mean time, I have a big long USB extension plugged into it strung across the office, and prints fine over USB. But this is not a long term solution.
Thanks in advance.
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08-06-2017 10:00 PM
I did some additional troubleshooting and found my computer was ALSO not finding my hidden SSID. I turned that hidden setting on/off again, and everything's working now.
Disregard for now!