HP ENVY 4520 won't print card stock

[Kev92]

My HP ENVY 4520 has been successfully printing on card stock (ASTROBRIGHTS 8 1/2 x 11 65lb)  for over a year. I believe I have always applied the correct settings when printing and have had no issues until recently. Currently, whenever I try to print on card stock, only a bottom portion of the image appears. In a few instances nothing is printed out at all, but most of the time it's the bottom half of the image. The back of the paper also features these streak marks of ink that run across the paper vertically ( I attatched a photo of it to this message) . It prints on copy paper fine and all the diagnostics i've done tell me that the printer is not having any issues. Responses are much appreciated!

[Dragon-Fur]

@Kev92 

If the printer has always printed on this particular paper in the past,

If your settings (Media type, Source, Paper Size, Duplex, etc) are all adjusted correctly,

If you have not cleaned the printer in a while,

Consider

Known Solutions, presented in the order to be completed:

 Black or Color Ink Not Printing, Other Print Quality Issues

Ideas only..

Paper can "act funny" when it is too dry, too damp, stored incorrectly, curled, or becomes otherwise unsuitable.

Reference and Resources – Places to find (more) help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more

HP ENVY 4520 All-in-One Printer series

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