HP ENVY 5055 printing blank pages

[KR7958]

My HP ENVY 5055 is printing blank pages. I've tried a factory reset, uninstalled and reinstalled the app on my computer, and removed the surge protector. It's also printing blanks when I try to make a copy. Any suggestions? This thing isn't very old. 

[Echo_Lake]

@KR7958

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, 

I appreciate your efforts to try and resolve the issue and I understand that the printer is printing blank sheets. If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure. Please reach out to HP support: https://www.hp.com/us-en/contact-hp/ww-phone-assist.html in your region regarding the service options for your printer.

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? Please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it. 

Hope this helps! 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[Neller]

What I am seeing from everyone who has been having this same issue is that there is nothing that can be done about the blank pages (especially once it is outside of warranty). My printer was perfectly fine until just after the warranty, then all of a sudden, it started printing blank pages with random areas on a page that would have ink. What's worse is that I have been getting charged for pages that I have been trying to print with nothing to show for it. I have only had to change the black ink once since I bought it, and still have the color replacement cartridge waiting until it tells me it's empty. 

Needless to say, I am very disappointed in HP, since I had put a lot of time and effort into finding the best printer for my minimal use, where I didn't have to worry about buying my own ink, only for the product to ***bleep*** out on me in just over a year. 😒