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‎09-08-2020 09:38 AM

HP Recommended
Product: ENVY 5540
Operating System: Microsoft Windows 10 (64-bit)

Ho una hp envy 5540 . ho un computer spectrum x-360 con installato windows 10 . la stampante ( cartucce originali ) ha funzionato perfettamente fino a un paio di mesi fa . Poi ha smesso di stampare il colore . Ho provato a stampare da altri 2 pc , con xp e seven e va benissimo . Anche con hpeprint stampa correttamente . Cosa devo fare ? grazie

1 REPLY 1

‎09-10-2020 11:18 AM

HP Recommended

@pasmar, Welcome to HP Support Community!

 

We advise you to post your question in English to ensure a quick response for the Community. This can also help other users to take advantage of your post, in case they have the same question.

 

Or, if you prefer, you can visit the HP Support website, to find the support channel for your region.

 

If you would like to thank me for my efforts to help you, feel free to give me a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as Solution" button.

 

Have a great day!

TEJ1602
I am an HP Employee

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