HP ENVY 5663 wont print in color

[JRBB]

MY HP ENVY 5663 stopped printing in color, replaced the color ink nothing,  ran printing reports all good color printed fine their. It seems to be from the computer it prints black/white but no color.

[Kumar0307]

@JRBB, Welcome to the HP Support Community!

I understand you are not able to print in color from your Win PC. Install the printer using the TCP/IP port:

1. On the PC, go to Control panel > Devices and printers > Add a printer(at the top) 
2. Under 'Choose a device or printer', click on 'The printer I want isn't listed'.
3. Select 'Add a printer using a TCP/IP address'
4. Find the IP address of the printer by tapping on the wireless/ethernet icon on the printer screen
5. Type in the 'IP address in Hostname or IP address' box, click next
6. Proceed to the next steps by following the on-screen instructions.
7. Try printing in color.

If the issue persists, Install the printer using Windows built-in driver

Refer to this document to know how. Try printing.

Hope this helps! Keep me posted. 

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