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‎03-05-2022 07:29 AM

HP Recommended
Product: HP ENVY 6052 All-In-One Printer
Operating System: macOS 12.0 Monterey

I was getting Amber Edge light blinking Amber cartridge access door light and E0 error so I replaced HP provided ink cartridges.
The error disappeared and I was able to print maybe 3 or 4 pages. The amber lights and E0 error code came back again. Not able to print anymore.

Tried replugging, resetting steps to no avail.

Please help. The printer was bought just a year and half ago and is out of warranty.

7 people had the same question
5 REPLIES 5

‎03-09-2022 05:17 AM

HP Recommended

@sanjaykh

 

Welcome to the HP Support Community.

 

I'd love to help.

 

Welcome to the HP Support Community.

 

Try connecting the Printer to a different wall outlet directly.

 

Also, try a firmware update: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution buttons, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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‎04-06-2022 12:19 PM

HP Recommended

Sorry for my late reply!
I tried connecting printer to another electric plug and updated the firmware. But I continue to see the same E0 message flashing and orange light blinking.

Is there any other solution for the issue?

Thanks!

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‎04-08-2022 12:34 AM

HP Recommended

Try the steps from here: https://support.hp.com/in-en/document/c06570371

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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‎04-08-2022 08:20 AM

HP Recommended

I had to sign up for HP's monthly tech phone support plan for $19.99.

The support team reset the web services from printer's advanced settings, then removed and added printer on my mac and that resolved the amber lights and E0 issue.

I am able to print again.

Thanks!

 

Was this reply helpful? Yes No

‎04-11-2022 01:55 AM

HP Recommended

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

 

 

Have a nice day and stay safe!:)


I am an HP Employee

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