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- HP ENVY 6055e won't print until I push the Green Arrow that ...

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01-17-2024 02:04 PM
HP ENVY 6055e won't print until I push the Green Arrow that lights up.
After I try to print a document it won't print until I walk over to the printer and hit the Green arrow that lights up on the printer. This happens when printing a document via a direct connection to my computer, or if I try and send a print job remotely from my Android phone. I can submit the print but it won't print until I push the light green arrow that appears on the front of my printer.
01-17-2024 02:26 PM
Most of the time this type of behaviour is caused by a paper mismatch error, which means the type of paper that the job wants to print on does not match the paper the printer thinks it has loaded. Normally, you will set the paper type on the printer to plain paper as that is the most common default on printer drivers (that said, it becoming more common for drivers to be defaulted to either color lok or eco paper types. Using Any as a paper type is not advised either. The same applies for paper size. they must match and Any is not a reliable choice, especially if you duplex as most printers will refuse to duplex paper defined as Any.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.