HP ENVY Inspire 7200 will not print in color

[Greenbrier212]

HP ENVY Inspire 7200 will not print in color.  I'm running macOS Sonoma 14.5

[A_Gayathri]

Hi @Greenbrier212,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your HP ENVY Inspire 7200 isn't printing in color on macOS Sonoma 14.5, try these troubleshooting steps:

Check Printer Settings:

• Open the document you want to print.
• Go to File > Print.
• Click on Show Details to expand the print settings.
• Ensure that the Color Options or Color setting is set to Color rather than Black & White or Grayscale.

Check Ink Levels:

• Open the HP Smart app or visit the printer's web interface to check the ink levels.
• Ensure that the color cartridges are not empty or low.

Update Printer Drivers: HP ENVY Inspire 7200 series - Software & Drivers

• Go to System Preferences > Printers & Scanners.
• Select your HP printer from the list and click Options & Supplies.
• Click on Driver and make sure that the latest driver is installed. If not, you may need to download and install the latest drivers from HP’s website.

Clean Print Heads:

• Use the HP Smart app or the printer's control panel to run a print head cleaning cycle. This can help resolve issues related to color printing.

Reinstall the Printer:

• Go to System Preferences > Printers & Scanners.
• Remove the HP printer from the list by selecting it and clicking the - button.
• Re-add the printer by clicking the + button and selecting your printer from the list.

Check Printer Defaults:

• Open System Preferences > Printers & Scanners.
• Select your printer and click Options & Supplies.
• Go to the Options tab and ensure that color printing is enabled.

Print a Test Page:

• Use the printer’s control panel or the HP Smart app to print a test page or color calibration page. This can help diagnose if the issue is with the printer itself.

Refer to this document: HP ENVY Inspire 7200 series  User manual 

I hope this helps. 

Take care and have a good day.

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