HP ENVY Inspire 7920e BEEPING (silent beeps) when in sleep mode

[Mira_Lipski]

Hi,

As I write above (in subject) brand new printer HP ENVY Inspire 7920e (11 days old) emits silent beeps, noticeable only when is enough silent in room and ONLY IN SLEEP MODE!? It starts to drive me crazy... I have try everything and nothing helps. Update, reset, switching it directly to wall power socket, playing with settings, so much stuff... After last reset it sound now (when you are close enough with ear to printer) like old modem when its connect to internet. PLEASE HELP ME...

[Alden4]

Hi @Mira_Lipski,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like the HP ENVY Inspire 7920e is behaving quite oddly with those beeping noises. Here are a few things you can try to resolve the issue.

• Firmware Update: Ensure your printer's firmware is up-to-date. Check HP's support site or use the HP Smart app to verify and apply any available updates.
• Power Cycle: Completely turn off the printer, unplug it from the wall, wait for a few minutes, and then plug it back in and turn it on. This might help reset any underlying issues.
• Printer Settings: In the printer settings, look for any options related to alerts or notifications and try adjusting or disabling them to see if that stops the beeping.
• Factory Reset: If you haven’t done so already, perform a factory reset of the printer. This can sometimes clear up unusual behavior, but be aware that you’ll need to set up the printer again from scratch.

It’s definitely frustrating when new equipment behaves unexpectedly, especially with such an annoying sound.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[Mira_Lipski]

I did that already... Everything. And nothing helps... I'm slowly thinking to return it. Maybe even change the printer brand. We used for 9 years OfficeJet 8600 and everything worked amazing to his last day. And with this new one problems from the day 1... And as I read here, so many people have different and same problems as me... 
Maybe HP is not what it was... 

[Alden4]

Hi @Mira_Lipski,

Thank you for your response, 

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support