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HP Recommended
ENVY Pro 6455
Microsoft Windows 10 (64-bit)

Envy Pro 6455 Not setting up, need to bypass the SETUP cartridges. Keep getting the E0 code. I've already done the hard reset but doesn't work. I don't have the SETUP cartridges, so I want to bypass them.

2 REPLIES 2
HP Recommended

I have this same issue, except I actually have the setup cartridges and it still isn't working. Need to know how to bypass, please help!

HP Recommended

@gatoboxer, @scgmck Welcome to the HP Support Community! I’m here to help.

 

I understand you are not able to print due to this error. However, to assist you better, how do you know the printer is asking for setup ink cartridges?

Do you see a message to use setup ink cartridges on the app?

 

An E0 error indicates an unusable cartridge.

This condition occurs when at least one ink cartridge needs attention, is faulty, incorrect, missing, damaged, or incompatible. Reseat both ink cartridges, clean the ink cartridge contacts, restart the printer, and replace one or both ink cartridges if necessary.

 

Make sure the ink cartridges are properly inserted in the printer, you may refer to - Replace HP inkjet printer cartridges

 

Kindly perform the steps mentioned in this document - Ink cartridge error

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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