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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
First step is to perform a partial clean of the printer harddrive which will force the printer to:
download the repair manual here: https://kaas.hpcloud.hp.com/pdf-public/pdf_9778320_en-US-1.pdf
Refer to page 178 of the manual.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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