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‎06-05-2024 07:15 PM

HP Recommended

Our HP Enterprise Color Flow MFP 586z had a power supply fail and ordered the recommended power supply G1W39-67961 to replace it. But when replacing the power supply noted the installed one was a L2762-60012. Concerned if installing the recommended G1W39-67961 which provides less power than the L2762-60012 would cause issues with the printer. 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎06-06-2024 10:14 AM

HP Recommended

Likely there was a shortage of power supplies and the substituted during manufacture. The new one that you are installing is designed for this device so will perform properly.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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2 REPLIES 2

‎06-06-2024 10:14 AM

HP Recommended

Likely there was a shortage of power supplies and the substituted during manufacture. The new one that you are installing is designed for this device so will perform properly.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
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‎06-09-2024 07:33 PM

HP Recommended

Ok, that makes alot of sense did'nt think about that. Cleared my worries and got the printer up and running now.

 

Thank you,

1 person found this reply helpful
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